Telstra apologises after customers mystified by phantom missed call notifications

Telco blames its MessageBank service and apologises for customer confusion

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Thousands of Telstra users have reported phantom missed-call notifications on their mobile devices with some messages arriving days after the actual phone calls.

The company acknowledged an issue with its MessageBank service on Wednesday but said the issue had been fixed. Telstra was investigating the cause, which was linked to a technical issue.

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